The market is segmented by component into Platform/Software and Services; by type into Single-Agent Systems and Multi-Agent Systems; by deployment into Cloud, On-Premises, and Hybrid; by organisation size into Large Enterprises and Small and Medium Enterprises; by application into Customer Service and Support, Sales and Marketing, IT Operations, Software Development, Finance and Accounting, Human Resources, Supply Chain and Procurement, Legal and Compliance, and Healthcare Operations; and by end-use industry into Banking, Financial Services and Insurance, Healthcare and Life Sciences, Retail and E-commerce, Manufacturing, Information Technology and Telecommunications, Government and Public Sector, Energy and Utilities, and Media and Entertainment.
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